Support

Standard Support

Ultra Notitia understands that technology is critical to your business and you need a technology provider that proactively reviews your systems and makes proactive recommendations – to build your business and before a business disruption occurs.  Using our service density model, we scale our service up or down to fit your budget and business needs.  Regardless of size, every customer has access to a wide array of technology services.  As part of our service, we:
 
  • Evaluate if and how your files are backed up and recoverable.
  • Ensure devices are protected from malware and viruses.
  • Perform ongoing system maintenance.
  • Identify processes that could be automated for cost savings or productivity improvements.
  • Resolve problems – on-site – where it counts. No struggling to find a provider or waiting in line for them to get to you.
  • Document our audit findings so there is a written list of technology changes that could drive revenue, increase efficiency,and reduce business disruption risk.
We work proactively to deliver the efficiency and business intelligence usually available only to larger companies.  We level the playing field and help you use technology to gain a competitive edge – affordably, and without the hassle and expense of hiring a full IT department.

Custom-Designed Support

As your technology partner, so we don’t believe in a cookie-cutter approach.  In addition to our standard support, we also provide custom-designed support to meet your business needs.  Examples of this support include:   
  • Developing Apps
  • Delivering business analytics for insightful decision-making
  • Designing custom reports
  • Automating manual processes
  • Acting as a virtual CIO to develop future technology strategies
  • Creating a technology disaster recovery plan

Scaling Flexibility

Our service density model enables us to scale up or down and set our intensity level to match your business requirements and budget.  We tailor our service to match an affordable monthly fee that delivers the business value you need.